Administrative Services

Partnering with you to keep your students healthy is our goal. We prioritize you and your students by providing a live person to coordinate the best possible care for your students, aligning them with the best providers and plans. In the complicated world of insurance, we make sense!

• Exceptional administrative model, we fill your institution’s insurance service gap, much like a human resources department. 
• HSAC helps you choose the best plan for your institution. We implement the plan and handle all the details allowing you to focus on the big picture.
• Provide student insurance plan presentations for students and faculty throughout the year.
• Dedicated, knowledgeable, and solution-oriented account manager and support staff at your service.
• HSAC provides a health insurance website tailored specifically for your institution.
• Toll-free customer service number for students; students can access our live customer service team to receive personalized treatment. They are assigned a specific account manager’s e-mail address to communicate issues, request duplicate I.D. cards, change addresses, and receive claim assistance.
• HSAC works on your behalf each year, requiring competitive quotes from carriers when deemed necessary. We handle billing and account reconciliation and an annual evaluation of the plan and remarketing when appropriate.
• Years of experience and expertise allow us to evaluate your plan. We are always aware of how the program is running and will advise when changes will improve your insurance plan.